A Shopify order can show a completed refund while the customer still says the money is missing. That does not necessarily mean the refund…
If a customer says their Shopify order confirmation email never arrived, first check what contact method they entered at checkout. A customer who checked…
When a Shopify discount code does not work, reproduce the customer’s exact cart and check the discount’s dates, eligible products, minimum requirement, customer restrictions,…
Shopify will stop injecting storefront ScriptTags on March 1, 2027. Before that, on October 1, 2026, apps will lose the ability to create or…
In 2026 Shopify changed how some in-progress inventory holds are categorized: stock held by active draft orders, open transfers and shipments moves from the…
Shopify Collective discovery lets eligible retailers evaluate suppliers and products before importing them by looking at available catalog information such as retail pricing, retailer…
Shopify Launch Check is an AI-assisted pre-launch scan that reviews parts of a store and flags items as Ready, Not ready, Confirm setup or…
Shopify can send a customer an email when store credit is issued, but the notification should be treated as part of the credit workflow…
Shopify changed checkout behaviour in August 2026 so eligible signed-in customers can see their last-used payment method preselected on a future order. The feature…
Shopify redesigned the Point of Sale channel page in August 2026. The admin view now gives merchants a more direct entry point into POS…